Hygienic and Envionmental Engineering Services Ltd. (“We, HEES”) are committed to protecting and respecting your privacy as well as the security of your personal data and information.
This policy (together with our terms & conditions of use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.
Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or how they treat personal information obtained from their users. Please check these policies before you submit any personal data to these websites.
Who we are
HEES is the data ‘Controller’ for any personal data that you provide to us. We will process your personal data in line with all applicable laws including the Data Protection Act 1998, the Data Protection Act 2018 and General Data Protection Regulations (GDPR). The contact details for HEES and its Data Protection Officer can be found at the bottom of this notice.
Information We May Collect From You
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site hees.uk.com (our site). This includes information provided when subscribing to our newsletter or requesting further services via our contact form. We may also ask you for information when you report a problem with our site. This will include your name, email address and other relevant contact information.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data and the resources that you access. This data will be deleted after 14 months.
We do not store any cookies when you use this site.
Where We Store Your Personal Data
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data (by encrypting the data that passes between your device and our servers), we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
Uses Made of the Information
Your personal data and information may be used within HEES offices, and by authorised data ‘Processors’ for the purpose of supporting the services we offer to you. Our staff and authorised data ‘Processors’ will only use your information to the extent needed to perform their business functions.
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Disclosure of Your Information
We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation. This includes exchanging information with other companies and organisations for the purposes of fraud or other crime prevention.
How Long your Personal Data and Information is kept
We will retain your personal data for as long as it is necessary for any contract you hold with HEES or until you unsubscribe from any notifications that you have been receiving. Once any personal data is no longer needed, it will be deleted.
Access to Information
Subject to some legal exceptions, you have a right to request a copy of the personal data and information that we hold and process about you. Similarly, you also have other rights in relation to rectification, erasure, restriction, data portability, objections and automated decision making. If you would like a copy of some or all of your personal data or wish to exercise or discuss your other rights then please contact the HEES Data Protection Officer using the contact details at the bottom of this page.
Please read the following notice carefully. Your use of our website will be regarded as acceptance of these conditions.
The content of this website is for general information purposes only and is not intended to constitute legal or other professional advice. HEES accepts no liability for loss of any kind as a result of any inaccuracies or of your reliance on the information contained on the site. We make no representations or undertakings about the quality, accuracy or completeness of any of the information on this website. Any legal or health and safety related information is not a substitute for specific advice relevant to your particular circumstances.
HEES is not responsible for the content of any external Internet sites accessed by hypertext link from this website. These links are provided for information only and we accept no liability for any loss or damage that may result from accessing or using them.
We cannot guarantee that our website and any matter downloaded from this site will be free from viruses or other harmful programs or computer code. We accept no liability for any loss that may be suffered by any person arising from any such harmful programs or computer code.
You have the right to complain to us about the way your personal data and information is processed. Please contact HEES using the contact details at the bottom of the page.
If you have any questions, concerns or comments about this policy, please contact the Data Protection Officer via our contact form.